Frequently Asked Questions

Yes, I clean residential and commercial carpets, as well as outdoor carpets, upholstery, and fabric office furniture and vehicles.

I do not steam clean any carpets. Steam cleaning is extremely hot and doesn't flush out the dirt deep down in the carpet fibers. I use {HWE} or hot water extraction. HWE sprays water directly down to the bottom of the carpet fibers to blast off the dirt, pollen, and other allergens that get pushed down in your carpet from being walked on. Commercial carpet, on the other hand, receives a low moisture cleaning that uses an encapsulation method.

More than 90% of office buildings use commercial carpet, and this carpet is usually glued to a subfloor or concrete with no padding underneath. If the carpet is overwetted or too hot, some adhesives can break down, which can cause bubbles. The low moisture cleaning method I use is encapsulation cleaning.

I do clean area rugs, and yes, I clean them on-site. You can also drop them off to be cleaned if you have the means. There is a discount if they are dropped off then I give you a call when they're done.

Usually, residential carpet takes about 6-8 hours to dry completely. Commercial carpet takes about 3-4 hours or less. Upholstery takes about 4-6 hours. This all varies due to the amount of soiling present. The higher the soiling or dirtier, the more cleaning is needed, which means longer dry times.

Encapsulation cleaning is a low-moisture cleaning designed explicitly for commercial carpets. It uses a cleaning machine that is different from hot water extraction. For {encap} cleaning, the cleaning solution is applied to the carpet with a scrubbing action and left in the carpet. The solution then encapsulates or traps the dirt, pollen, etc., that has been scrubbed from the carpet fibers. As it dries, it crystallized and stays unattached from the fibers. Then it is vacuumed up during the next cleaning.

Yes, most pet accidents are small, and there is usually little to no odor, and those can be taken care of with a professional carpet cleaning. There are some times when the pet goes to the same place several times. The spot gets bigger and the odor gets stronger, that takes specialized equiptment and needs to be thourouly flushed out and deodorizor used, if needed. Unfortunately, with pets and odors there's really no guaranty how things will turn out but I work on it until I'm satisfied and the customer is satisfied.

I clean tile floors and grout. I have a separate attachment on my van just for that. I also seal the grout. It's amazing the difference, especially with lighter-colored grout, and the sealer helps keep the grout from staining in the future.

Yes, I do! Minimum 10% discount for first-time customers and referrals that lead to work. *Must mention discount at the time of booking.